I recently saw an American Express commercial which featured a small business owner stating that he gives all of his rewards points to his employees as bonuses for a job well done. He claimed “when my employees are happy, my customers are happy.”
A corporate mentoring program is certainly another way to keep your employees happy. Did you know that the cost of replacing an employee ranges from 29-46% of that person’s annual salary, and that 60% of college grads today list mentoring as a criterion for selecting an employee after graduation?
Keep your happy employees “happy” and train them to mentor the others to be happy as well. Your customers will thank you for it!