What is the 70:20:10 Model for Learning and Development?
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Learning and development has always been a crucial aspect of personal growth and professional success. However, in today’s fast-paced world where innovation and technology are constantly evolving, traditional learning methods may no longer be sufficient. This is where the 70:20:10 model comes into play. 

The 70:20:10 model is a revolutionary approach to learning that focuses on a blended mix of formal education, job-related experiences, and social interactions to enhance overall learning and development. In this blog post, we will delve deeper into what exactly the 70:20:10 model entails, its benefits for individuals and organizations alike, as well as how it can be effectively implemented for maximum impact.

Also Read: The Role of Mentoring in Employee Skill Development

What is the 70:20:10 Model?

The 70:20:10 model, devised by Morgan McCall, Michael M. Lombardo, and Robert A. Eichinger of the Center for Creative Leadership in the 1980s, presents a compelling framework for learning and development. Rooted in their study on the learning experiences of successful managers, this model suggests that learning is best achieved through a combination of three components: 70% experiential learning, 20% social learning, and 10% formal learning. 

While not a rigid prescription, the model offers valuable insights for organizations seeking to enhance the effectiveness of their learning initiatives. By embracing a balanced approach that incorporates experiential, social, and formal learning opportunities, companies can cultivate a dynamic and robust learning culture conducive to individual and organizational growth.

1. 70% – On-the-Job Experiences

Work-related projects, experiences, and on-the-job training constitute 70% of workplace learning. This component allows employees to apply their knowledge, learn from their mistakes, and experiment with new ideas in real-world situations. By tackling actual challenges and making real decisions, employees develop practical skills and gain valuable experience.

2. 20% – Developmental Relationships

Learning through social interactions is a powerful method for personal and professional growth. This 20% involves developing connections and interpersonal skills by sharing experiences and knowledge. Coaching, feedback, and mentoring from peers and senior management play a crucial role in this aspect, facilitating learning and fostering collaborative relationships.

3. 10% – Formal Training

Formal education and training programs provide individuals with essential theories and concepts, forming the foundation for further learning. This 10% includes courses, workshops, online learning, and more. By integrating experiential and collaborative learning with formal education, businesses can create a comprehensive professional development strategy that supports continuous growth and skill acquisition.

Also Read: Learning and Development in the Workplace: Challenges and Solutions

Why is the 70:20:10 Model Important?

The 70:20:10 strategy offers employees diverse options by combining formal, social, and experiential learning. This approach allows individuals to identify and develop their strengths while addressing areas for improvement, leading to a more personalized and effective learning experience. By understanding their preferred learning styles, employees are better equipped to succeed in their roles.

The 70:20:10 model emphasizes a holistic approach to learning and development within organizations, challenging the traditional reliance on formal training. Traditionally, much of the learning occurred through structured programs such as workshops, seminars, and courses. However, the 70:20:10 model recognizes that significant learning and growth happen outside these formal settings.

Organizations adopting the 70:20:10 approach understand the critical role of social interactions, experiential learning, and continuous education in enhancing staff development and effectiveness. This model encourages organizations to create environments that support diverse learning opportunities, such as hands-on experiences, collaboration, coaching, mentoring, and access to educational resources. By moving beyond the primary focus on formal training, the 70:20:10 model fosters a more dynamic and comprehensive learning culture.

The benefits of the 70:20:10 model for learning and development include:

  • Addressing different learning styles

Individuals learn in various ways, so providing a diverse range of learning opportunities and channels is beneficial. The 70:20:10 model addresses different learning styles, allowing employees to customize their learning processes to suit their needs. This flexibility ensures that everyone can engage with the material in the most effective way for them, enhancing overall learning outcomes.

  • Promoting a deeper understanding

The 70:20:10 methods encourages a multimodal approach to learning that integrates traditional education, social interactions, and experiential learning. This combination fosters a deeper understanding of the subject matter. By offering varied learning experiences tailored to individual preferences, the model helps employees develop a thorough comprehension and enhances their ability to apply knowledge and skills in practical settings.

Also Read: Benefits of Implementing Employee Career Development Program

  • Boosting employee happiness and engagement

A well-rounded approach to learning and development demonstrates a commitment to the growth and well-being of staff members, leading to increased engagement and job satisfaction. When employees receive resources that meet their learning needs and feel supported in their personal development, they are more likely to feel valued and motivated. This can result in higher productivity, creativity, and loyalty, ultimately contributing to organizational success.

How to Implement the 70:20:10 Model

Let’s explore actionable tips for L&D professionals and individuals to implement the 70:20:10 model for learning and development.

For Organizations

  1. Design L&D programs that complement on-the-job experiences

Creating learning experiences is a crucial first step in successfully applying the 70:20:10  strategy. Businesses should think about providing a range of official training programs, social learning experiences, and on-the-job training. In addition, management needs to design L&D programs that complement on-the-job experiences and relationships. Some L&D programs include:

  • Providing mentorship or coaching sessions to employees to develop specific skills and get guidance and feedback on their performance. 
  • Facilitating regular meetings and forums or creating opportunities to share knowledge and experiences. 
  • Encouraging cross-functional collaboration and knowledge transfer and developing structured on-the-job training programs. 

Also Read: Preparing Tomorrow’s Leaders: Tips for Leadership Development Program

  1. Foster a culture of learning and feedback within the organization

Begin by gathering input from staff members, evaluating progress toward learning objectives, and adjusting the model as needed to ensure its effectiveness. Set up 360-degree feedback questionnaires or conduct regular check-ins with supervisors to gather insights on employee success and development needs.

Use this feedback to identify areas for improvement and tailor learning and development programs to address specific performance issues or skill gaps. Encourage innovation and creativity, celebrate achievements, and acknowledge growth efforts to foster a culture of continuous learning and development. By doing so, you create an environment where employees feel supported and motivated to enhance their skills and contribute to the organization’s success.

For individuals

  • Take initiative and seek challenging assignments and projects

To effectively implement the 70:20:10 model for learning and development, individuals should actively seek challenging assignments and projects. Engaging in such initiatives helps them tackle real-world problems, enhancing their skills, knowledge, and experience. Successfully completing difficult projects demonstrates aptitude, initiative, and leadership potential, highlighting the ability to overcome setbacks and deliver results. This not only increases an individual’s value for internal promotions, pay increases, and new opportunities but also fosters personal and professional growth.

  • Build strong relationships with mentors and colleagues

Establishing strong connections with mentors and peers is crucial for both individual and professional development. These relationships can open doors to new projects, job vacancies, and promotions. Mentors can advocate for you, provide references, or introduce you to influential people within your company or industry. By investing time and energy in cultivating these connections, you can leverage the opportunities, support, and guidance they offer to advance your professional goals and achieve success.

  • Be responsive to criticism and actively look for possibilities to learn

Continuous feedback allows individuals to identify their strengths and weaknesses, helping them enhance their skills and performance. Being open to feedback improves your understanding of your behavior and attitude, leading to better decision-making and communication, which are crucial for personal development. Additionally, actively seeking learning opportunities is essential for career advancement and meeting professional objectives. Investing in your growth—whether through formal training programs, informal mentoring, or self-directed study—expands your capabilities, enabling you to take on more responsibilities and advance in your profession.

Summing it Up

The 70:20:10 model for learning and development offers a comprehensive framework that emphasizes the importance of diverse learning experiences. By allocating 70% of learning to on-the-job experiences, 20% to social learning, and 10% to formal education, this model encourages a balanced approach to personal and professional growth. It recognizes that real-world tasks, collaborative efforts, and structured learning each play a crucial role in developing well-rounded skills. 

Embracing the 70:20:10 model can lead to more effective and dynamic development strategies, fostering continuous improvement and adaptability in an ever-evolving workplace. As organizations strive to stay competitive, integrating this model can be a strategic move to enhance the capabilities and resilience of their workforce.

Frequently Asked Questions

In what ways might businesses apply the 70:20:10 model?

Organizations may implement the 70:20:10 approach by creating learning and development programs that include social interactions, formal training, and experiential learning. This might involve giving staff members the chance to work on practical projects, participate in coaching or mentoring relationships, and attend workshops or classes.

How can employees use the 70:20:10 approach to advance their personal growth?

Employees can apply the 70:20:10 model’s guiding principles to direct their learning and development initiatives. This might entail looking for complex tasks and projects to obtain practical experience, forming connections with peers and mentors to promote learning and teamwork, and pursuing formal education and training options to close knowledge gaps as needed.

Is the 70:20:10 model appropriate for all sectors and job roles?

Although the 70:20:10 model offers a helpful framework for organizing learning and development initiatives, its suitability may differ based on the industry, the setting, and the learning preferences of the individual. While formal education and training may be more beneficial for certain occupations, others may place a greater emphasis on practical experience.


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